Twitter‘s interim complaints officer Dharmendra Chatur resigns. They were appoint under the new IT Act. According to the source, the grievance officer of Twitter has resigned.
Twitter did not react on this matter
Social media company Twitter India’s Grievance Officer Dharmendra Chatur has resigned from his post on Sunday. This has confirmed by quoting sources. He was appoint by Twitter India a few weeks ago to comply with the new IT rules. If sources are to believed, the social media company Twitter has also removed his name from its website. Whereas it is necessary to do so according to the new IT rules of India.
Twitter has declined to comment on the matter.
According to the information received from the agency, Twitter has refused to comment on this matter. The resignation of the Grievance Officer comes at a time when there is a dispute between Twitter and the Government of India over the new IT rules. The central government has also reprimanded the social media company Twitter for not following the new rules.
According to the new IT rule that came into force from May 25,
Social media companies are require to set up a grievance redressal mechanism to address the grievances of the users or the victims. The rule states that all important social media companies with more than 50 lakh users shall appoint a grievance officer to deal with such complaints and share the names and contact details of such officers.
In a statement issue by the government. It was said that the new rules have prepare to strengthen the common users of social media. With this, victims of abuse on social media platforms will have a platform to redress their grievances.
Dharmendra Chatur was appoint under the new IT rules
Companies falling under the new IT rules, which were implemented on February 25, 2021, were give a period of three months to comply with it. Under this rule, social media companies are require to appoint Grievance Redressal Officer. Compliance Officer and Nodal Officer base in India to strengthen the users of social media and to redress the grievances receive from the user. Prior to the notification of these rules. There was no way for the users to lodge a complaint in case of any misuse or abuse of the social media platform.
The role of the Grievance Officer appointed under the new IT rules is to receive and subsequently dispose of user complaints. The number of complaints received from social media users are also require to reported to the government every month.
The enactment of the new IT rules was necessitated due to widespread concerns about issues related to the increasing incidence of misuse of social media and digital platforms, including inducements to recruit terrorists, spread of obscene material, spread of enmity, financial fraud, Promoting violence, disobeying public order, etc.
Twitter, in response to the final notice sent by the government on June 5. Said it would comply with the new IT norms and share the details of the Chief Compliance Officer.